TERMS AND CONDITIONS

Return Policy:

Thank you for shopping at Shanna's Shop of Divas!

COVID-19 Return Policy Amendment:  For your safety & ours, until further notice returns are no longer being accepted, effective June 17, 2020.  Orders cannot be returned.

BEFORE PLACING ANY ORDER:  Please feel free to email questions regarding size, fit, style, and more to shannasshopofdivasllc@gmail.com, view the photos as well.

OPENING PACKAGES

Please open your packages with care.  We will not accept the return of an item that was damaged when opening the package.

We stand behind our goods and services and of course want our customers to be satisfied with their items. Before every package leaves our facility, it is carefully checked by our fulfillment team. If you receive an item that has any damage, you must notify us immediately, so that we can rectify the situation as quickly as possible. Notifications past three (3) calendar days after delivery will not be processed as a damaged item.

We do not offer refunds.  Only store credit on certain items.  Please do not place the order if your size is not available.

QUESTIONS ABOUT RETURN POLICY:

Please email shannasshopofdivasllc@gmail.com or call us at (708) 955-4931 for questions or concerns.  We will get back to you as soon as humanly possible.